Massive MSP opportunity – Mac Support

I’m really excited about the new iPad revealed last week. In fact, I’m really excited about Apple in general at the moment. A month ago I made the switch to a Macbook Pro fulltime because I’ve simply had enough of Windows. Win7 is simply too little too late. The elegancy and performance of Mac OS [...]

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Another sneaky PPC optimization trick

A while ago I wrote a post about how to get more out of your PPC campaign by utilizing mis-spellings. Well, here’s another sneaky trick to optimize your PPC campaigns further.
If you use Google Analytics on your website (and you should be), you’ll notice that one of your highest ranked search terms is likely to [...]

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Free ad space >>> Look right

The ad block on the right there in the sidebar is looking a little bare. I’m happy to throw up an ad/link to your site for 14 days if you want to drop me a line. Just send me a 125 x 125 pic and a link and I’ll put it up.
**the link needs to [...]

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Kaseya MSP event in Australia & New Zealand, who’s going?

An invitation to a new Kaseya event appeared in my inbox yesterday with events around Australia and New Zealand.
I’m keen to hear about Dean Wilson’s experience and have signed up.
Check it out here – drop me a line on Twitter if you’re going and say g’day when you’re there.

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Couple of great MSP resources

I’ve been hearing quite a lot about Gary Pica and Robin Robins lately from quite a few MSPs, I haven’t personally used their programs/toolkits but there are a lot of good things being said around the traps.
If you’re looking to improve your marketing and sales efforts you should check them both out at the links [...]

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Using Kaseya to block Peer 2 Peer Download Tools

**This is a long post but don’t be put off. This will only take you about 10 minutes to implement and is really worth it, check it out and give it a try and post your feedback in the comments. As always, if you need some additional Kaseya help, head over the Contact page and [...]

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Kaseya Desktop Alerting Tool – an EOI for an EOI

While the Kaseya Dashboard can be useful for keeping on top of alerts in realtime, it can be annoying, buggy and unless you’re watching it constantly, alerts can be easily missed.
One of my clients attempted to resolve this problem and in their NOC/helpdesk they run a custom built dashboard solely dedicated to server offline alarms, [...]

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Kaseya Scripting Magic:Spam Blacklist Checker

Here’s a piece of scripting gold and I think it the longest most tedious script I’ve ever written (and it’s the longest blog post so far!)
I actually submitted a feature request to Kaseya ~6 months ago asking them to build a spam blacklist checking feature into Kaseya monitoring – it’s actually a really simple concept [...]

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New site theme & mobile support

I finally got around to implementing a mobile version of the site using WP-Touch – anyone accessing via Blackberry, iPhone or other handheld should now get an easier to read and easier to use version.
You can turn off the mobile theme by scrolling down to the bottom of the site and changing the WP-Touch option.
I [...]

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Game Changer of the Day:New Google Adwords formats

You may not have see this today but Google has an article on their blog today about some new ad formats they’re testing.
IMO this could be a game changer for some MSPs

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