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If you’re anywhere on the systems or process improvement trail, you should check out the latest blog post at Muselife.com where the guys at Muselife interview the author of the book “Work the System” by Sam Carpenter. (they’re also giving away free PDF copies so definitely worth the visit!)
While you’re there, you should also have [...]

I’ve seen MSPs burn hours applying customized monsets to monitor server disk drive space for different drive letters. Here’s how I do it, simple and effective:
1-I use the in-built disk space alert and set this to alert at 3% free
I find 3% gives me the right balance to capture low disk alerts for both big [...]

I’m really excited about the new iPad revealed last week. In fact, I’m really excited about Apple in general at the moment. A month ago I made the switch to a Macbook Pro fulltime because I’ve simply had enough of Windows. Win7 is simply too little too late. The elegancy and performance of Mac OS [...]

A while ago I wrote a post about how to get more out of your PPC campaign by utilizing mis-spellings. Well, here’s another sneaky trick to optimize your PPC campaigns further.
If you use Google Analytics on your website (and you should be), you’ll notice that one of your highest ranked search terms is likely to [...]

The ad block on the right there in the sidebar is looking a little bare. I’m happy to throw up an ad/link to your site for 14 days if you want to drop me a line. Just send me a 125 x 125 pic and a link and I’ll put it up.
**the link needs to [...]

An invitation to a new Kaseya event appeared in my inbox yesterday with events around Australia and New Zealand.
I’m keen to hear about Dean Wilson’s experience and have signed up.
Check it out here – drop me a line on Twitter if you’re going and say g’day when you’re there.

I’ve been hearing quite a lot about Gary Pica and Robin Robins lately from quite a few MSPs, I haven’t personally used their programs/toolkits but there are a lot of good things being said around the traps.
If you’re looking to improve your marketing and sales efforts you should check them both out at the links [...]

**This is a long post but don’t be put off. This will only take you about 10 minutes to implement and is really worth it, check it out and give it a try and post your feedback in the comments. As always, if you need some additional Kaseya help, head over the Contact page and [...]

While the Kaseya Dashboard can be useful for keeping on top of alerts in realtime, it can be annoying, buggy and unless you’re watching it constantly, alerts can be easily missed.
One of my clients attempted to resolve this problem and in their NOC/helpdesk they run a custom built dashboard solely dedicated to server offline alarms, [...]

Here’s a piece of scripting gold and I think it the longest most tedious script I’ve ever written (and it’s the longest blog post so far!)
I actually submitted a feature request to Kaseya ~6 months ago asking them to build a spam blacklist checking feature into Kaseya monitoring – it’s actually a really simple concept [...]