I’ve seen MSPs burn hours applying customized monsets to monitor server disk drive space for different drive letters. Here’s how I do it, simple and effective: 1-I use the in-built disk space alert and set this to alert at 3% free I find 3% gives me the right balance to capture low disk alerts for both big [...]
Continue reading...20 January 2010
An invitation to a new Kaseya event appeared in my inbox yesterday with events around Australia and New Zealand. I’m keen to hear about Dean Wilson’s experience and have signed up. Check it out here – drop me a line on Twitter if you’re going and say g’day when you’re there.
Continue reading...5 January 2010
**This is a long post but don’t be put off. This will only take you about 10 minutes to implement and is really worth it, check it out and give it a try and post your feedback in the comments. As always, if you need some additional Kaseya help, head over the Contact page and [...]
Continue reading...29 December 2009
While the Kaseya Dashboard can be useful for keeping on top of alerts in realtime, it can be annoying, buggy and unless you’re watching it constantly, alerts can be easily missed. One of my clients attempted to resolve this problem and in their NOC/helpdesk they run a custom built dashboard solely dedicated to server offline alarms, [...]
Continue reading...1 December 2009
Here’s a piece of scripting gold and I think it the longest most tedious script I’ve ever written (and it’s the longest blog post so far!) I actually submitted a feature request to Kaseya ~6 months ago asking them to build a spam blacklist checking feature into Kaseya monitoring – it’s actually a really simple concept [...]
Continue reading...29 October 2009
It still amazes me the volume and number of alerts and events that MSPs are handling “manually” or with human labour when Kaseya can in many instances auto-heal or auto-resolve the problem. One area where this is really evident is around disk space monitoring on workstations or end user PCs. I’ve seen many MSPs handle each [...]
Continue reading...23 October 2009
Here's my bulletproof method for configuring Kaseya patch management. I've deployed this configuration quite a number of times and it has proved to be rock solid.
Continue reading...6 October 2009
Ever had to edit another admin’s IND monsets on your Kaseya server and found you couldn’t? Here’s the fix…
Continue reading...3 October 2009
How much markup are you making on your antivirus software sales? With Kaseya Endpoint Security you can turn your one off antivirus software sale into a managed antivirus solution and make as much as 400% markup AND save yourself the headache of managing a whole bunch of different antivirus management consoles, here’s the numbers…
Continue reading...3 September 2009
Kaseya 101 Part 2: Determine which machines don’t have antivirus software installed. This post is number 2 in the Kaseya 101 series showing you 101 ways to improve the profitability of your IT practice using Kaseya. No 2:Determine which machines have no antivirus installed in approximately 10 seconds** Note that this requires some prep time at first to [...]
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1 March 2010
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