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Quick post here about the new Google Analytics features released this week. If you’re using your website to attract new MSP business then integrating Google Analytics is really a non-negotiable.
Some really cool new features here, check it out on the Google Analytics Blog

Ever had to edit another admin’s IND monsets on your Kaseya server and found you couldn’t?
Here’s the fix…

How much markup are you making on your antivirus software sales?
With Kaseya Endpoint Security you can turn your one off antivirus software sale into a managed antivirus solution and make as much as 400% markup AND save yourself the headache of managing a whole bunch of different antivirus management consoles, here’s the numbers…

Kaseya 101 Part 2: Determine which machines don’t have antivirus software installed.

This post is number 2 in the Kaseya 101 series showing you 101 ways to improve the profitability of your IT practice using Kaseya.
No 2:Determine which machines have no antivirus installed in approximately 10 seconds**
Note that this requires some prep time at first to [...]

Antivirus & spyware still pose a significant risk to businesses. Even with the widespread use and availability of UTM devices such as Fortinet Fortigate, Watchguard Firebox and other free open source solutions and email scanning at the SMTP gateway, the desktop/endpoint still needs it’s own protection. In this post I’ll show you how to create [...]

Kaseya 101: 101 ways Kaseya can improve the efficiency and profitability of your IT practice.
This series of blog articles started out as a list of tasks for one of my clients that was created to show staff what they could be using Kaseya for instead of doing things manually. As Kaseya is still a relatively [...]

On the Yahoo Kaseya groups last week somebody posted a question about changing passwords and creating admin accounts over a large number of servers in different machine groups.
In this post I’ll show you how to create a custom Kaseya view to show only Domain Controllers for a machine group.

There’s one client I work with closely who has recently updated their consulting staff KPIs to include products consultants sell directly to clients. Previously their consultants were measured solely on their hours billed with no measure for stuff they sold.
I ran through a workshop a couple of weeks ago with the consulting staff and we talked [...]

Welcome to my web site.
I am a Sydney based entrepreneur, technology consultant and online marketer.
I’ve been involved with the IT industry for a number of years having been involved with several different companies on various levels.
I started this site as a way to document and share the resources, processes, systems, lifehacks and shortcuts I use [...]