New Google Analytics Features – invaluable for anyone marketing their MSP business online

Quick post here about the new Google Analytics features released this week. If you’re using your website to attract new MSP business then integrating Google Analytics is really a non-negotiable.
Some really cool new features here, check it out on the Google Analytics Blog

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Editing Kaseya “INDividualized” & Standard Monitoring sets made by another admin

Ever had to edit another admin’s IND monsets on your Kaseya server and found you couldn’t?
Here’s the fix…

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Ching ching! How much markup are you making on antivirus software sales? 400%?

How much markup are you making on your antivirus software sales?
With Kaseya Endpoint Security you can turn your one off antivirus software sale into a managed antivirus solution and make as much as 400% markup AND save yourself the headache of managing a whole bunch of different antivirus management consoles, here’s the numbers…

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Kaseya 101 Part 2:Show machines without AV

Kaseya 101 Part 2: Determine which machines don’t have antivirus software installed.

This post is number 2 in the Kaseya 101 series showing you 101 ways to improve the profitability of your IT practice using Kaseya.
No 2:Determine which machines have no antivirus installed in approximately 10 seconds**
Note that this requires some prep time at first to [...]

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How to create a Kaseya Custom View showing machines without Antivirus

Antivirus & spyware still pose a significant risk to businesses. Even with the widespread use and availability of UTM devices such as Fortinet Fortigate, Watchguard Firebox and other free open source solutions and email scanning at the SMTP gateway, the desktop/endpoint still needs it’s own protection. In this post I’ll show you how to create [...]

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Kaseya 101: 101 Ways Kaseya can make you more efficient

Kaseya 101: 101 ways Kaseya can improve the efficiency and profitability of your IT practice.
This series of blog articles started out as a list of tasks for one of my clients that was created to show staff what they could be using Kaseya for instead of doing things manually. As Kaseya is still a relatively [...]

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Custom View to show only Domain Controllers in Kaseya

On the Yahoo Kaseya groups last week somebody posted a question about changing passwords and creating admin accounts over a large number of servers in different machine groups.
In this post I’ll show you how to create a custom Kaseya view to show only Domain Controllers for a machine group.

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The ONLY 3 reasons why customers and clients don’t buy from you

There’s one client I work with closely who has recently updated their consulting staff KPIs to include products consultants sell directly to clients. Previously their consultants were measured solely on their hours billed with no measure for stuff they sold.
I ran through a workshop a couple of weeks ago with the consulting staff and we talked [...]

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Obligatory hello world post!

Welcome to my web site.
I am a Sydney based entrepreneur, technology consultant and online marketer.
I’ve been involved with the IT industry for a number of years having been involved with several different companies on various levels.
I started this site as a way to document and share the resources, processes, systems, lifehacks and shortcuts I use [...]

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