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Kaseya MSP event in Australia & New Zealand, who’s going?

20 January 2010

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An invitation to a new Kaseya event appeared in my inbox yesterday with events around Australia and New Zealand. I’m keen to hear about Dean Wilson’s experience and have signed up. Check it out here – drop me a line on Twitter if you’re going and say g’day when you’re there. Tweet

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Using Kaseya to block Peer 2 Peer Download Tools

5 January 2010

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**This is a long post but don’t be put off. This will only take you about 10 minutes to implement and is really worth it, check it out and give it a try and post your feedback in the comments. As always, if you need some additional Kaseya help, head over the Contact page and […]

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Kaseya Desktop Alerting Tool – an EOI for an EOI

29 December 2009

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While the Kaseya Dashboard can be useful for keeping on top of alerts in realtime, it can be annoying, buggy and unless you’re watching it constantly, alerts can be easily missed. One of my clients attempted to resolve this problem and in their NOC/helpdesk they run a custom built dashboard solely dedicated to server offline […]

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Kaseya Scripting Magic:Spam Blacklist Checker

1 December 2009

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Here’s a piece of scripting gold and I think it the longest most tedious script I’ve ever written (and it’s the longest blog post so far!) I actually submitted a feature request to Kaseya ~6 months ago asking them to build a spam blacklist checking feature into Kaseya monitoring – it’s actually a really simple […]

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A smarter way to handle Kaseya Low Disk Space Alerts for PCs

29 October 2009

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It still amazes me the volume and number of alerts and events that MSPs are handling “manually” or with human labour when Kaseya can in many instances auto-heal or auto-resolve the problem. One area where this is really evident is around disk space monitoring on workstations or end user PCs. I’ve seen many MSPs handle […]

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A bulletproof way to configure your Kaseya patch management

23 October 2009

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Here's my bulletproof method for configuring Kaseya patch management. I've deployed this configuration quite a number of times and it has proved to be rock solid.

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Editing Kaseya “INDividualized” & Standard Monitoring sets made by another admin

6 October 2009

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Ever had to edit another admin’s IND monsets on your Kaseya server and found you couldn’t? Here’s the fix… Tweet

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Ching ching! How much markup are you making on antivirus software sales? 400%?

3 October 2009

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How much markup are you making on your antivirus software sales? With Kaseya Endpoint Security you can turn your one off antivirus software sale into a managed antivirus solution and make as much as 400% markup AND save yourself the headache of managing a whole bunch of different antivirus management consoles, here’s the numbers… Tweet

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Kaseya 101 Part 2:Show machines without AV

3 September 2009

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Kaseya 101 Part 2: Determine which machines don’t have antivirus software installed. This post is number 2 in the Kaseya 101 series showing you 101 ways to improve the profitability of your IT practice using Kaseya. No 2:Determine which machines have no antivirus installed in approximately 10 seconds** Note that this requires some prep time […]

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How to create a Kaseya Custom View showing machines without Antivirus

3 September 2009

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Antivirus & spyware still pose a significant risk to businesses. Even with the widespread use and availability of UTM devices such as Fortinet Fortigate, Watchguard Firebox and other free open source solutions and email scanning at the SMTP gateway, the desktop/endpoint still needs it’s own protection. In this post I’ll show you how to create […]

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